SALE on selected items up to -25%

Frequently Asked Questions

Where to buy?

Estonia:

  • Goldtime, Kristiine Keskus, Endla 45, 10615 Tallinn

  • Goldtime, Ülemiste Keskus, Suur-Sõjamäe 4, 11415 Tallinn

  • Goldtime, Viru Keskus, Viru Väljak 4-6, 10111 Tallinn
  • K.U.L.D., Rocca Al Mare Shopping Mall, Paldiskimaantee 102, 10001 Tallinn
  • Krunnipea, Solaris Shopping Mall, Estonia pst 9, 11314 Tallinn
  • Les Petites, Telliskivi 60a, 10412 Tallinn
  • TALI, Kotzebue 33, 10411 Tallinn
  • Tallinn Design House, Rotermanni 14, 10111 Tallinn
  • Goldtime, Kaubamajakas Shopping Mall, Papiniidu 8, 80010 Pärnu
  • Goldtime, Port Artur, Hommiku 2, Pärnu
  • Siluett, Rüütli 28, 80011 Pärnu
  • Goldtime, Lõunakeskus Shopping Mall, Ringtee 75, 50501 Tartu
  • LEVI, Kaubamaja, Riia 1, 51004 Tartu
  • Pallopsoni, Kauba 1, 93813 Kuressaare
  • Hiiumaa Kaubamaja, Keskväljak 1, 92413 Kärdla

Japan: 

  • World of TRE Japan, 2F Market Hall, Metsä Village, 319-1-1 Nenokami, Miyazawa, Hanno, 3570001 Saitama

Norway:

  • Gallerii, Øvre Langgate 44, 3110 Tønsberg

Online:

 

How much do you charge for delivery?

Free delivery to any country of the world for orders exceeding 199 €

Free delivery across Estonia for orders exceeding 69 €

 

Region

Cost of delivery

Estonia

2.90 €

Europe

5.90 €

Rest of world

12.90 €

 

 

Will I have to pay additional duties and fees?

Yes, all expenses relating to customs duties and fees are paid by the buyer, as soon as the package reaches its destination. We send all ordered items from Estonia (EU). In certain regions outside the European Union postal items are subject to customs duties.

 

How long will delivery take?

Region

Order processing time

Delivery time

Estonia

1-5 business days

2-3 days

Europe

1-5 business days

5-14 days

Rest of world

1-5 business days

7-28 days

 

 

How can I track my order?

As soon as your order leaves our studio, you’ll get an email with a tracking number. If you do not receive the letter, please contact us at info@somajewellery.comhaving specified the order number and the email address you used for ordering.

 

What kind of return terms do you offer?

If the item you purchased at www.somajewellery.comdid not suit you for any reason, you can return it within 14 days after you received the package. The jewellery should be unworn and in the original state. To make a return, please contact us at info@somajewellery.com and specify:

  • Email address you indicated when ordering;
  • Order number;
  • Date of order confirmation receipt.

 

What do I do if the order I received is damaged?

Please contact us at info@somajewellery.com and describe the situation. Please attach to your mail a photo on which the defect is clearly visible.